Shiryl Dean

I haven't been to Panera in ages but decided to take my brothers here before shopping at Walmart. As expected, the prices are still high, if not higher than I remember. Almost $50 for two tuna sandwiches, a bowl of mac'n'cheese, two sodas and a coffee. The food wasn't bad but I found the store cold as if there was no heat on. The layout is a bit difficult to manage in a wheelchair. I ordered through the kiosk so I don't know if I should have selected customize so we could select what we wanted with our order but I got bread with my bowl where I would have preferred an apple or chips. It didn't prompt me to select which one I preferred. The place to pick up your order isn't accessible to someone in a wheelchair. The order had 3 soda cups instead of 2 soda cups and a coffee cup so we had to ask the cashier for the coffee cup. Due to the prices I don't think I'll be coming back here for ages again.

Jymecia Peterkin

I love panera bread. I am however a little disappointed with my latte ordered as I would be with any place that charges me $5 for a latte but i only get a half a cup. Last time I ordered online and came to pick my food up and someone came in & stole my food. The lady fixing the food was very rude when I asked about my order. The girl at the front register & the manager was very nice and helpful. The manager fixed my order and also offered me a pastry. It did however cause me to be late from my break and I couldnt eat my food until later. But the lady fixing the orders need to learn some customer service. She never smiles & speaks very rude. Its been a couple of times & she was the same everytime.

Just asked for the cup from the lady that handed me my bag and was cursed out in Spanish .. I look white.. when I proceeded to ask the woman why she would say such things she removed her vest and proceeded to the back .. rude

Went here to get a simple sandwich to go took over 40 minutes not worth the wait for to go food.

Jn

First time at this location and last. I use the app for ordering and paying, so I cant answer qustions about the place. I've been a long time customer but within the town limits of Smithtown. I ordered half sandwich and half salad deal with a baguette and a bakery item, a candy cookie. I got the turkey bravo half sandwich which was awesome. I ate that in the parking lot, looked to make sure that everything else was in the bag and went on my way. When I got home later that evening I discovered there was no salad dressing, that baguette was hard as a rock and that the cookie was so old that the candy on it was discolored!!! Im amazed that they would give a customer an old cookies with faded coloring on the cookie never mind the bread not being fresh. This place must have a manger that doesn't care about his job... I will try another Paneras, but WILL NEVER visit this location again. I did hear back from the manager, he said the bread has changed, it was the same version I got in S'town. He said he'd deal with his team over the dressing missing and the terrible cookie.

Matthew Cunningham

Cash payment was refused after waiting 10 minutes in line for a cashier to come work the register. Unbelievable. There is no signage indicating that cash is not accepted anywhere in the store.

sam sam

Yo its impossible to have a hot latte their. Like I got the impression the employees wanna stay hidden in the back yapping. Because There was no cashier and no one cleaning the table. And its impossible to have hot latee. Like you have to make it yourself, but the milk is cold. sooooo

h ii

Nah. pastries too expensive. Like I dont want no stale raisen cookie. Staff, too sassy, I think she beefing cuz I went to eat at chipotle.

cheese chocolate

The floor dirty The table dirty The cashier dirty, and Miss MAM was giveing me ¨The gen Z stare (when I asked her to heat a cookie, with the oven behind her, after she said there were no ovens in Panera) So not the vibe.

Ali Nalwala

Ordered a veggie salad and got meat in it. Can't do much if you have ordered a takeout and left the location. This restaurant cannot even get a salad right.

Matthew DiColandrea

Found a screw in my chicken sandwhich... I tried calling and no one picked up. Panera, if you see this and want to look into it. I ordered on 11/10/22 around 7:30 pm. My total was 44.93. I ordered 2 broccoli cheddar soups, a turkey blt, and the chicken sandwhich.

Ross R.

Great if you have an unlimited expense account from your job or are used to severely overpriced vacation resort food. Small bowl (like 4 tablespoons) of mac and cheese? (You don't get to see the portion sizes before you order) Almost $7. With coffee and a (small) bagel where you spread your own cream cheese, all told, $13. Holy sweet Jesus. See photo. Let's review again: dry toasted bagel, fingerbowl-sized side dish, and coffee, $13. And we are 30 miles away from NYC. Would have gone to chipotle next door but they were temporarily closed. Not exactly sure how this place is surviving in a rural Walmart parking lot in Farmingdale. BTW, Reading other reviews about 'rude' or 'inattentive' staff and they're nothing but professional here. Then again I have to admit I'm a white male. I forget my privilege sometimes. One thing they do have is a fireplace. Go figure.