DQ Grill & Chill

New location. Great customer service.

Great food and amazing employees

First time there, and I loved it.

There curds are so good!

It was great and on point 👍

Love Dairy Queen

It's hard to beat a Blizzard when you want ice cream. And the new Drumstick flavor is really delicious.

Loving the new location. The food was been pretty consistent the past few visits, hot and fresh.

My daughter and my niece wanted blizzards so we stop in! Fast and friendly service !

$7 meal! Yummy!

The staff was A++++...I look forward to my next visit when I'm in Greenville.

Love the chicken basket amd the gravy was amazing

Brand new location! Very clean and got exactly what I ordered!😃

Love me some DQ!!

I just got a frozen hot chocolate at this DQ location in Greenville NC. It was absolutely delicious.

Man it was getting warm and a nice blizzard was what was needed today. And thought why not try a cheeseburger also.. fast service good food / blizzard a winning combo for sure . Hey do they even make a food /blizzard combo I need answers now !

We just stopped for dessert at DQ on the way home after a really awful meal in Wilson at Bojangles. Hubby had a banana split, I had a hot fudge sundae, soooo good.

My 1st time eating here!!! Service was outstanding. The food was hot and delicious!! The lady the took my order and the lady that brought my food out were very nice and friendly with beautiful smiles!!! (Wish I could remember there names)😊

My husband & I have been twice in the past few weeks for ice cream. They have chocolate 🍫🥳 😋 The only complaint I have, even though we requested no spoons/just lids we didn't get lids & there were spoons in the ice cream. We do this bc we have seen DQ stores the spoons out in the open & seen flys land on them. This needs to be addressed in general.

I took my little sister here to get ice cream. It was good, and she enjoyed it, so mission accomplished.

Ice cream was slightly melted even when they just made it. Other than that everything was great.

The young lady and gentlemen running that place just the two of them is doing an amazing job. Both deserve raises for doing the work of multiple people and not complaining once! I'm currently watching both of them run in circles to get it done!

DQ continues after many decades to still offer great food, great ice cream, and great customer service. The staff is very thoughtful.

They seem to get flustered with any type of rush, I’ve never had to be pulled up for ice cream cones before. Just a little confused however they are always so nice

Quiet store, at least when I stopped in sunday afternoon. Shake and sundae ordered. They did got the sundae aorder wrong but were super quick to fix it.

Excellent customer service! Every employee was friendly and truly made you feel appreciated. Food was good, but the staff alone is reason enough to go.

Dairy Queen is very special to me. I remember going there after work my Little League baseball won, taking my boys there for a treat and more recently at the DQ on the OBX. I almost got a peanut buster parfait but ended up with a large Reeses peanut butter cup Blizzard and the guy who gave it to me while holding it upside which is so cool. This DQ is clean and bright and the staff was super friendly but stressed because of an unexpected Sunday rush at 8pm but we didn't wait long. It was a good visit. The other dessert is Strawberry milkshake and it was also delicious! Highly recommended!

Manager Carol and Decorator Sam made sure my experience was excellent! They truly went above and beyond to reach customer expectations and I will not forget that! Thank you for making my friends birthday extra special.

Phoebe P

Manager Carol and Decorator Sam made sure my experience was excellent! They truly went above and beyond to reach customer expectations and I will not forget that! Thank you for making my friends birthday extra special.

Daniel Desrochers

Dairy Queen is very special to me. I remember going there after work my Little League baseball won, taking my boys there for a treat and more recently at the DQ on the OBX. I almost got a peanut buster parfait but ended up with a large Reeses peanut butter cup Blizzard and the guy who gave it to me while holding it upside which is so cool. This DQ is clean and bright and the staff was super friendly but stressed because of an unexpected Sunday rush at 8pm but we didn't wait long. It was a good visit. The other dessert is Strawberry milkshake and it was also delicious! Highly recommended!

Devan is amazing! Great service and great food as well!

What a great place to eat. Assistant manager was about to leave for the day. Seen I was waiting to be waited on. Put her stuff down to wait on me. After I ordered and was about to pay she noticed my shirt that I was an Air Force Veteran. Gave me 10 percent off. Wow! Food was fresh, and good. We need more people like this in the world. Thank you so much!!!

Maybe the cleanest restaurant in Greenville. Couldn’t even find one spec of anything anywhere and the food was good and Service was nice.

Super friendly staff . Very clean inside and out. Food was perfect .

We enjoyed the dining experience and love introducing the kids to the blizzard- they were amazed that the ice cream didn’t fall out of the cup when our server turned the Blizzard upside down

The best burger I've had in a long time! The children definitely loved the ice cream as to be expected. I'm not a ice cream person but wasn't expecting the food to be good!! Highly recommend!!!!

Food was hot. Ice cream was cold. Speaker in drive thru worked. Staff was nice. Will return for my ice cream needs.

The assistant manager- Brittney was outstanding! She shown an excellent customer service skills. Although I came late, when the dining room was about to be closing (my cargo van would not fit into the drive through) go my fresh meal with a smile. Better yet, being super tired after a long drive, I left my credit card on the counter after paying. Sure enough, Brittney kept it safe until my return the next morning. The DQ has super nice, A+ employee in her. Oh, by the way, cheeseburger was good too!

Zach B

Maybe the cleanest restaurant in Greenville. Couldn’t even find one spec of anything anywhere and the food was good and Service was nice.

Askme Later

Super friendly staff . Very clean inside and out. Food was perfect .

Jordan Whitt

Devan is amazing! Great service and great food as well!

Le davis

We enjoyed the dining experience and love introducing the kids to the blizzard- they were amazed that the ice cream didn’t fall out of the cup when our server turned the Blizzard upside down

Cole Graham

Food was hot. Ice cream was cold. Speaker in drive thru worked. Staff was nice. Will return for my ice cream needs.

Sophia F

The best burger I've had in a long time! The children definitely loved the ice cream as to be expected. I'm not a ice cream person but wasn't expecting the food to be good!! Highly recommend!!!!

Mark Davis

What a great place to eat. Assistant manager was about to leave for the day. Seen I was waiting to be waited on. Put her stuff down to wait on me. After I ordered and was about to pay she noticed my shirt that I was an Air Force Veteran. Gave me 10 percent off. Wow! Food was fresh, and good. We need more people like this in the world. Thank you so much!!!

Kris S

The assistant manager- Brittney was outstanding! She shown an excellent customer service skills. Although I came late, when the dining room was about to be closing (my cargo van would not fit into the drive through) go my fresh meal with a smile. Better yet, being super tired after a long drive, I left my credit card on the counter after paying. Sure enough, Brittney kept it safe until my return the next morning. The DQ has super nice, A+ employee in her. Oh, by the way, cheeseburger was good too!

Only got a milkshake but it was perfect.

First full functioning DQ we have been to in years. Staff was very friendly and the food was Served warm and tasted great.

Food is pretty good enough and service pretty good. If you decide to eat inside they even have USB charging ports.

Awesome food and drinks and tell u it was the bomb

This is a brand new location and i was there at 12, the lunch rush , i walked in and then there was a big line behind me. The nice lady on register i could tell was getting nervous with line waiting, but i told her to take her time and just act like there was nobody in line, she was learning the new register, She did a great job!

The drive thru speaker worked and I could hear the employee. Our order was correct and staff were friendly.

Good burgers and chicken strip dinners. Always good is the dessert menu. Blizzards, dilly bars, and sundaes are great. My favorite is the caramel sundae.

The staff have been welcoming the past few times we have been here. If you order ice cream only, your wait time is a lot shorter than if you order any food. We usually have to wait about 10-15 mins for food even when they are not very busy. Other than the wait time, we have had positive experiences with this location - the customer service really brings us back. Removed 1 star due to the wait time on food.

Stephanie Bunn

The staff have been welcoming the past few times we have been here. If you order ice cream only, your wait time is a lot shorter than if you order any food. We usually have to wait about 10-15 mins for food even when they are not very busy. Other than the wait time, we have had positive experiences with this location - the customer service really brings us back. Removed 1 star due to the wait time on food.

Line/wait was long and ice cream was melted

The air conditioner was up too high.

Food was hot. The burger was thin though.

Slow service and have to repeat order many times food is ok.

Went there after we at lunch at parkers. There was no one in there at all and two people behind the counter. The first lady took our order and the 2nd lady started to fix it. The first lady rely wasn't doing anything and the 2nd lady brought out everyone's order but mine. So I waited a few minutes and she went back and was working the window and fixing orders for 2 girls that came in after us. Well I walked over to the counter and asked the first lady about my oreo cookie breeze and she wasn't doing anything she said its coming in be here in a few minutes. In the mean time the 2nd lady was still working the window and she took an order outside, all the while the first lady wasn't doing anything, the people I was with were almost done with what they ordered, im still waiting for my oreo cookie breeze, so I guess the second lady got tired of watching me stand there she decides to go ahead and make my breeze. So thats why dairy queen only got 3 stars and that was pushing it. Needless to say I will never go back to that dairy queen.

Terrible serivce. We our order was finally taken and food finally came, it was wrong. It was below average and the service was given with bad attitudes. We arrived at 8:30pm on a Friday night.

They were a tad slow in taking orders but im almost positive it's because of staffing. Other than that no complaints. My blizzard was EXCELLENT.

Spent 24 bucks on food. My wife asked for extra tarter on her fish sandwich. 85 cent! But we swatted flies for free.

I got the roasted chicken bites combo. The chicken had no flavor and a little on the dry side and my toast was burnt. I also got the new Misty fruit punch drink with all the colors, it looks just like the photo online. The prices were quite high for what I had.

First time at that new location super slow had cars back up waiting and no cars for inside dining Wtw! I just go to the other location for faster service.

I caught food poisoning yesterday I been having loose stools from the chicken toast n fries I go to the bathroom back to back I have been throwing up

Ordered some sauce and tossed tenders…:and it seems like they forgot to toss them!

Anon Reviews

Ordered some sauce and tossed tenders…:and it seems like they forgot to toss them!

Loved the banana split!! The store was VERY understaffed!! Waited 25 minutes for my meal, ...after we had eaten the entire desert...The lady working up front was trying her best....,BUT... WHEN I ORDER A $10 CHEESEBURGER MEAL I EXPECT FAST EFFICIENT FOOD!! NEEDLESS TO SAY WE ENDED UP TAKING THE MEAL HOME IT WAS COLD AND WAS NOT WORTH $10 SO UNLESS THEY CAN START STAFFING THEIR STORE I WOULD NOT RECOMMEND THE UNIT IN GREENVILLE!!

Nasty customer service

My order was supposed to be ready in 40 minutes. After waiting an hour, they canceled my order. At that point, it was too late to order food from another restaurant.

Could not get waited on, staff person more interested in displaying USA hats, then left

Customer service was horrible, employees acted like that didn't know what to do or what was going on ,or just plain didn't care .just awful . Why should I have to repeat the same order three times to the same employee when it was an internet order .just sad 😔.

Could not get anything, too lazy to wait on me no one in the store but doordash and he had to wait also

This is the sorriest one ever they don’t wanna take the time to cook your food and they don’t know what their doing at all! I asked for the bites they told me they don’t have them but just didn’t wanna cook em ! They couldn’t even tell me why !!

Expensive and hotdogs were tasteless, cheese curds were good. Make sure to check your order before leaving

The picture on Google still shows the old Hardee's building this location is now dairy Queen I do not recommend that you spend and waste your money at this location before I had to tell the girl five times at the speaker my order then when I went to the window she repeated my order yet again when we got home with the order my bacon cheeseburger still had the onions and tomatoes on it that I told her I did not want on it all of this sandwiches that we ordered had wilted rotten lettuce on them do not eat here should have went to The cookout restaurant where we were talking about going to in the first place never have had a bad meal there

You need to update your hours of operation online.

😡😡 Customer Service was horrible I asked for a refund and returned the food I refused to pay for anything when Customer service is terrible. I will go elsewhere.

The manager is very rude to customers a little girl was asking for a spoon and he wouldn’t give her one I got up and asked for one and he had an attitude about it when I gave it to her witnessed him being very pushy and rude towards other customers while we ate our meal

My double cheeseburger was cold dry and way over cooked it was almost black.

Dam shame the food was way too salty not worth the money @ all SMH $$$$

This Dairy Queen location is absolutely horrendous. I have been to this location several times, but due to the incredibly long lines and wait times I’ve actually never been served so I cannot comment on the quality of food. This location is always severely understaffed. Dairy Queen corporate should step in and take over this location It’s that bad!

I don't want to give any stars with the customer service I received today at this location! I simply ordered a vanilla ice cream cone with a chocolate dip and a heath bar blizzard! After ordering these 2 items I was asked to pull into waiting spot #2, which I did. I waited and waited and waited until I noticed the car beside me who came after me get their food and leave to walk inside and see what in the world was the problem! The lady who was working the window, bless her heart was doing her best to take orders, take people's money and then try and fix everything that was messed up in the food prep area. Those other people seem to have absolutely no clue what they were doing and they were working at turtle pace! It was frustrating and very painful to watch! Whoever owns this DQ location desperately needs to step in and do something fix these issues!

Waited in drive thru line 5 minutes for a gift card. The car at the window had paid, instead of telling them to pull up since their order wasn't ready I waited 5 minutes in the drive thru just to park my car and go inside. Once inside the manager handed a customer their ice cream and he was proceeding to head to the drive thru window, before he stepped away from the cash register I asked "excuse me could I buy a gift card" he looked me right in the eyes and stated "yes one moment" and left the register to go in the back. I am highly disappointed, a 2 minute process took over 10 which I wlended up leaving and getting a gift card from Wendy's drive thru which actually took just two minutes

I've only been here 2 times. And yet both tes I've had to wait in drive thru for about 10 minutes or so just to have ice cream brought out to me. I'm sitting at drive thru right now waiting for 3 ice creams. There were none but 2 customers in drive thru when I arrived. There are no excuses why I've waited this long for ice cream. Employees obviously aren't doing their jobs

This new DQ is horrible. Been there four times, the last tonight. Each time the orders have been wrong and it's taken longer each time. This time it wasnt busy. Only a.few other patrons came during the 50 minutes it took to get four ice creams. Wofe and daughter sat 10 minutes at the speaker waiting to order. Not behind anyone. The person on the other end didn't seem to understand English. They got to the window, paid and were asked to pull forward. Two blizzards, a simple sundae and a cone. That was it. 15 minutes later they brought out one. "Thanks, Bye." Uhhhh... there were four. "Four? Oh...". Another 15 mins and my wife goes inside. Another 10 minutes and they hand her the other three. Meanwhile, my daughter is in the car with mine. Melting. They get home and the two blizzards are melted and, we found out, wrong. Not what was ordered. Not even close. These people are completely incompetent. Nonchalant about their work. They don't care. This restaurant should be condemned and these folks put back on whatever government program they're qualified for because they aren't qualified to make simple ice cream.

This place is a joke. The sign on the drive thru window says they close at 10:30 PM. I get there at 9:55. Nobody greets me, so I drive forward to the window. And wait.... Nobody comes to the window, but a young girl (in uniform) comes walking into the parking lot and notices my car. I roll down my window and ask what's up, she said that they're closed. I point to the sign that clearly says 10:30, to which she says they close at 9, cuz it's winter hours! It's 90° in the middle of September! This place is a joke! UPDATE: The next day I received a phone call from the owner who took total responsibility for the signage snafu. I was really impressed with his sincerity in his empathetic approach. UPDATE #2- I previously mentioned that the owner called me and made everything right. He told me that he was going to leave a note for the staff to credit me for a free meal the next time I was in town. Well, I'm back in town. I was skeptical, but I thought, o what the heck, let me try. I spoke with the shift manager who said she checked for a note, AND she called the owner. NO NOTE! AND THE OWNER HAD NO RECOLLECTION OF THE INCIDENT. HAHAHAHA, so, still a joke!

My wife and I went Saturday and as usual we were told " our chocolate ice cream machine is broken." It's always broken. They should take chocolate ice cream off the menu because they never have any. It has become somewhat of a joke for my wife and I because we will go and order chocolate ice cream just to see if the "chocolate ice cream machine is broke". 9 times out of 10 it's broken. We spend our money elsewhere.

Went thru tge drivethru. A chilidog and a slushie. I was told to wait in a parking spot and wait. Cars have come and goyet i still wait. Its been 15 minutes. I called and told there were people ahead of me. WHERE???? Now hes walking like he has glue on his shoes. And food COLD, bun hard, fries old. YOU GUYS SUCK

Ordered a medium blizzard, tried to serve a small . Paid for extra candy pieces but received NO candy pieces at all! Poor customer service!!!

Hello Dairy Queen the food was good except the bread was so greasy and oily and I had to go home a make it qrispy but the blizzard are good so please Dairy Queen operation please fix the bread so it is not unhealthy for the people in the community and to help your reviews

Worst experience I have ever had at a Dairy Queen in my life. Made us wait for over 30 minutes in the drive thru and didn't get any part of our order correct. 😟🙈 Don't come here if you are hungry.

Waited in the line from 9:32 and reached the window at 9:02 just for the women to say she can’t honor the 85c blizzard for me, although it was something clearly wrong with the app . My bf got a blizzard on his phone with his app and it’s like we waited in line for 30 min ordered the blizzard 30 min ago and that exactly how the blizzard looked melted and it was the wrong flavor .

Couldn’t get weigh done worrying about drive-through

Small sundae almost $4 looks like a kids portion. Seems like location does not know how to properly make a signature cone.

Maya S

Small sundae almost $4 looks like a kids portion. Seems like location does not know how to properly make a signature cone.

This woman named Cheryl served us. She was the worst person I have ever talked to, had zero patience, rushed us. We waited to order for many many minutes. She was actually awful. I will never come back to this DQ ever again because she works here. It was actually awful. I cannot express enough how bad it was. I understand they may be busy but this is her job and she should be able to reform it properly. The worst experience ever.

Slow as molasses. Been sitting here in parking spot #3 for 15 minutes waiting for 2 cheese burgers. Nothing else. Every car coming through the drive thru has to go park and wait. Not that many people here. When the girl finally brought me my 2 cheeseburgers I asked her, very politely, why the delay? She rolled her eyes and said because we make it fresh. This is definitely not a fast food restaurant. Won't be back. Hardee's is faster. The one out by Sam's Club is much better.

I can only rate the service as that’s where the experience started and ended, the drive through. Whoever is operating the drive through mic on the afternoon of September 15, 2025 approximately around 3:30 PM is likely causing this establishment to loose not only my business but those of anyone who needs more than a few seconds issue their order. I was spoken to as if I were a nuisance for not knowing EXACTLY what my party wished to order IMMEDIATELY. Pulled away from the order at a certain point due to being spoken to like I shouldn’t have bothered her in the first place.

Preferred a burger, the entire sandwich was streaming hot, even the bun. So clearly the sandwich was sitting out and when I ordered they just popped it in the microwave. Won't be back

I went at 8:00 made a mobile order online because I personally don’t like social interactions when I feel uncomfortable/ have anxiety. Anyways. We pulled up to the window at 8:11 to state we had a mobile order, the girl at the window was very sweet and apologetic with a mistake and then had us pull up to a spot to wait. After 20 more mins (it’s been 30 something mins now) I walk in to see what’s going on, the woman taking orders at the lobby had a smug attitude when stating it was coming out. I get it if you’re tired for real. I’ve worked fast food and worse. But I had so much anxiety to even come in, with an autistic toddler in the car asking where the food is overstimulated and hot outside. I just wanted to know where it was, then I didn’t get my child’s fry. That’s the worst part to me because I literally had to calm my kid down just to inquire about the food I paid for, to get an attitude. Now the girl at the window brought the food and she was still just as sweet and apologized for the wait. But I need this place to do better with being nice. It’s always the same TWO people with attitudes. I expect better out of a high rated fast food

4-5 employees all working the drive thru window. Stood in line for 10 minutes while they all looked at us. No employee ever said sorry or we will be with in a second. Horrible excuse of a Dairy Queen. Edit: after reviewing the other reviews, which I should have done first, I'm curious as to why Dairy Queen corporate has not fired the working manager. Please Dairy Queen answer my question. We were the only ones inside to place an order when we arrived. How do y'all expect this business/location to survive. I would love to hear from you and please say something other than we're sorry.

shante evans

Preferred a burger, the entire sandwich was streaming hot, even the bun. So clearly the sandwich was sitting out and when I ordered they just popped it in the microwave. Won't be back

Matthew Swords

I can only rate the service as that’s where the experience started and ended, the drive through. Whoever is operating the drive through mic on the afternoon of September 15, 2025 approximately around 3:30 PM is likely causing this establishment to loose not only my business but those of anyone who needs more than a few seconds issue their order. I was spoken to as if I were a nuisance for not knowing EXACTLY what my party wished to order IMMEDIATELY. Pulled away from the order at a certain point due to being spoken to like I shouldn’t have bothered her in the first place.

Ashton Myers

I went at 8:00 made a mobile order online because I personally don’t like social interactions when I feel uncomfortable/ have anxiety. Anyways. We pulled up to the window at 8:11 to state we had a mobile order, the girl at the window was very sweet and apologetic with a mistake and then had us pull up to a spot to wait. After 20 more mins (it’s been 30 something mins now) I walk in to see what’s going on, the woman taking orders at the lobby had a smug attitude when stating it was coming out. I get it if you’re tired for real. I’ve worked fast food and worse. But I had so much anxiety to even come in, with an autistic toddler in the car asking where the food is overstimulated and hot outside. I just wanted to know where it was, then I didn’t get my child’s fry. That’s the worst part to me because I literally had to calm my kid down just to inquire about the food I paid for, to get an attitude. Now the girl at the window brought the food and she was still just as sweet and apologized for the wait. But I need this place to do better with being nice. It’s always the same TWO people with attitudes. I expect better out of a high rated fast food

caroline franklin

This woman named Cheryl served us. She was the worst person I have ever talked to, had zero patience, rushed us. We waited to order for many many minutes. She was actually awful. I will never come back to this DQ ever again because she works here. It was actually awful. I cannot express enough how bad it was. I understand they may be busy but this is her job and she should be able to reform it properly. The worst experience ever.

Jason Hill

4-5 employees all working the drive thru window. Stood in line for 10 minutes while they all looked at us. No employee ever said sorry or we will be with in a second. Horrible excuse of a Dairy Queen. Edit: after reviewing the other reviews, which I should have done first, I'm curious as to why Dairy Queen corporate has not fired the working manager. Please Dairy Queen answer my question. We were the only ones inside to place an order when we arrived. How do y'all expect this business/location to survive. I would love to hear from you and please say something other than we're sorry.

JWR 1004

This Dairy Queen location is absolutely horrendous. I have been to this location several times, but due to the incredibly long lines and wait times I’ve actually never been served so I cannot comment on the quality of food. This location is always severely understaffed. Dairy Queen corporate should step in and take over this location It’s that bad!

Kay Rouse

Slow as molasses. Been sitting here in parking spot #3 for 15 minutes waiting for 2 cheese burgers. Nothing else. Every car coming through the drive thru has to go park and wait. Not that many people here. When the girl finally brought me my 2 cheeseburgers I asked her, very politely, why the delay? She rolled her eyes and said because we make it fresh. This is definitely not a fast food restaurant. Won't be back. Hardee's is faster. The one out by Sam's Club is much better.